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Privacy Policy

Last updated: 1 January 2025
Effective: 1 January 2025

Your privacy matters to us. This policy explains what personal data W3 Energy collects, why we collect it, how we use it, and what rights you have. We are committed to handling your data responsibly and in compliance with UK GDPR and the Data Protection Act 2018.

Section 01

Data Controller

W3 Energy Ltd ("W3 Energy", "we", "us", "our") is the data controller for personal data collected through the W3 Energy website and platform. We are registered in England and Wales.

For any privacy-related enquiries, please contact us at privacy@w3-energy.org.

Section 02

Data We Collect

We collect personal data in the following categories:

CategoryExamplesSource
Identity DataFirst name, last name, company name, job titleYou provide directly via forms
Contact DataEmail address, phone number, countryYou provide directly via forms
Professional DataAUM range, investor type, project details, ESG mandatesYou provide directly via application forms
Technical DataIP address, browser type, device type, pages visitedAutomatically collected via cookies and analytics
Communications DataEmails, enquiry content, notes from callsGenerated through your communications with us
Marketing PreferencesOpt-in/out status for communicationsYou provide directly via forms and preference centre

We do not collect special category data (such as health data, racial or ethnic origin, or biometric data) unless specifically required for compliance purposes and with your explicit consent.

Section 03

How We Use Your Data

We use your personal data for the following purposes:

  • Platform access and onboarding: To process your application, verify your eligibility, and provide access to the W3 Energy platform
  • KYC/AML compliance: To meet our legal obligations under anti-money laundering and know-your-customer regulations
  • Communications: To respond to your enquiries, send platform updates, and provide notifications relevant to your account
  • Marketing: To send news, insights, and platform updates — only where you have consented or we have a legitimate interest
  • Platform improvement: To analyse usage patterns, improve the platform experience, and develop new features
  • Legal compliance: To meet our obligations under applicable law and regulation
  • Security: To protect the platform, detect fraud, and prevent unauthorised access
Section 05

Data Sharing

We do not sell your personal data. We may share your data with:

  • Service providers: Third parties who provide services on our behalf, including database hosting (Supabase), email services, analytics providers, and CRM platforms — all subject to data processing agreements
  • Professional advisors: Legal, financial, and compliance advisors where necessary
  • Regulatory authorities: Where required by law, regulation, or court order
  • Potential investors or acquirers: In the event of a merger, acquisition, or sale of assets — subject to confidentiality obligations

All third-party processors are required to handle your data in accordance with applicable data protection law and our instructions.

Section 06

Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law:

  • Application and onboarding data: For the duration of your relationship with W3 Energy and up to 7 years thereafter for legal and compliance purposes
  • KYC/AML records: Minimum 5 years from the end of the business relationship, as required by the Money Laundering Regulations 2017
  • Marketing data: Until you opt out or withdraw consent
  • Technical/analytics data: Up to 26 months from collection
  • Communications: Up to 7 years for legal and dispute resolution purposes
Section 07

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access: To request a copy of the personal data we hold about you
  • Right to rectification: To request correction of inaccurate or incomplete data
  • Right to erasure: To request deletion of your data in certain circumstances
  • Right to restrict processing: To request that we limit how we use your data in certain circumstances
  • Right to data portability: To receive your data in a structured, machine-readable format
  • Right to object: To object to processing based on legitimate interests or for direct marketing
  • Rights related to automated decision-making: To request human review of automated decisions that significantly affect you

To exercise any of these rights, please contact us at privacy@w3-energy.org. We will respond within 30 days. We may need to verify your identity before processing your request.

Section 08

Cookies

We use cookies and similar tracking technologies on our website. Cookies are small text files stored on your device that help us operate and improve the platform.

We use the following types of cookies:

  • Essential cookies: Required for the platform to function. Cannot be disabled.
  • Analytics cookies: Help us understand how visitors use the site. Enabled only with your consent.
  • Preference cookies: Remember your settings and preferences. Enabled only with your consent.

You can manage your cookie preferences through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect platform functionality.

Section 09

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • Encryption of data in transit and at rest
  • Access controls and authentication requirements
  • Regular security assessments and monitoring
  • Staff training on data protection obligations
  • Incident response procedures

No system is completely secure. If you have reason to believe that your data has been compromised, please notify us immediately at security@w3-energy.org.

Section 10

International Data Transfers

Some of our service providers operate outside the UK and EEA. Where we transfer personal data internationally, we ensure appropriate safeguards are in place, including:

  • UK adequacy decisions recognising equivalent data protection standards
  • Standard contractual clauses approved by the UK Information Commissioner's Office (ICO)
  • Other appropriate legal mechanisms as required
Section 11

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date and notify registered users where appropriate.

We encourage you to review this policy periodically. Your continued use of the platform after changes constitutes your acceptance of the updated policy.

Section 12

Contact & Complaints

For any privacy-related questions, requests, or concerns, please contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

  • ICO website: ico.org.uk
  • ICO helpline: 0303 123 1113